1. Over 20 years of personal experience.
Lesley Kaye, was born in Zimbabwe and lived in Southern Africa for 21 years exploring as much as possible. The past 20 years she has been selling trips to Southern Africa and East Africa from the United States. She and her staff travel extensively to maintain and build on product knowledge.
2. Exceptional Customer Service!
3. Repeat clients.
Repeat clients form a big portion of our business! We get referrals based on customers' 100% satisfied travel experiences with us. Discover Africa does not do any marketing and has become a successful Destination Boutique Agency purely by word of mouth.
4. Customized Itineraries that cater to individual tastes.
Hotels, specialist guides and safari choices are chosen specifically for our guests to meet their needs.
5. Magical, transformative life-altering experiences.
This you can be assured of.
6. Travel specialists.
Discover Africa has 7 African Travel specialists who are loyal, professional, knowledgeable experienced and passionate about their destinations.
7. Hand picked local tour operators and guides.
Our clients are taken care of from the moment they arrive, to the moment they depart. There is always a local contact person available to assist our clients whilst traveling.
Safety is our main concern. Safety is always considered when choosing hotels, if and where can you self drive, where should you have a local guide, which charter air companies to use, are the Safari Camps professional with a high standard of excellence and safety.
9. Up to date knowledge of the newest properties and destinations.
This ties into everything that we stand for. We cannot offer exceptional customer service and work with word of mouth travelers if we do not have a broad and updated product knowledge base. Our Agents are constantly traveling to ensure that our favorite lodges are still as amazing as they were before. To get a feel for management and staff satisfaction at the properties and of
course to learn about what is new, appropriate and amazing. These days, so many lodges are popping up on the internet with amazing web pages but they are not true lodges. You have to be careful with what you choose.
10. Cater to sophisticated, luxury travelers.